Ask for the sale, ask for an appointment or ask for the money. Just don’t, ask me how I am. Developing sales over the telephone is a tough and, often thankless task but, to succeed professional sales people must, above all else, get to the point – quickly. A faux enquiry as to my well […]
Category Archives: Management
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Oct
Oct
Why persuasion beats dictation for changing behaviours. I had the privilege of attending an AA driving skills speed awareness course – courtesy of Derbyshire Constabulary. The invitation certainly seemed a better option than a fine, and I did genuinely hope to learn something. A reminder of the things we know we should do, but don’t, […]
Business Strategy
WHAT DO WE REALLY DO HERE? Why brands should take great care when labelling their places of business.
22
Oct
Oct
Business took me to London recently and a trip to Sainsbury’s HQ in Holborn. Despite a sizeable kerfuffle in their reception caused by a gaggle of media reporting on a Sainsbury’s sponsored health initiative, it was their signage that caught my eye. Anyone with experience of large retail businesses will appreciate the tensions that can […]
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